At phfun, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. We encourage you to read through this page carefully so you fully understand your rights and how your data is handled on our platform.
When you register and use your phfun account, we collect personal information that is necessary to operate the platform safely and responsibly. This includes your full name, date of birth, residential address in the Philippines, mobile number, and email address. During identity verification, we may also request a government-issued ID such as a PhilSys card, driver's licence, or passport to confirm that you are who you say you are. When you make deposits orwithdrawals, we also collect transactional data including payment method details, transaction amounts in Philippine pesos, and timestamps. We may additionally gather device and usage data — such as your IP address, browser type, and pages visited — to help us detect fraud and improve your overall experience on the platform. All information collected is limited to what is genuinely needed to provide you with a secure and compliant betting environment.
phfun uses the personal data we collect for a specific and limited set of purposes directly tied to running our platform. Your information is used to create and manage your account, process deposits and withdrawals in PHP, verify your identity in line with responsible gaming obligations, and communicate important account-related updates to you. We also use aggregated, anonymised data to analyse platform performance and improve the features we offer to Filipino players. From time to time, we may use your registered contact details to send you service notifications — such as security alerts or policy update notices — but we do not use your data for unsolicited marketing without your explicit consent. Every use of your data has a clear, lawful basis, and we do not process your information in ways that go beyond what you would reasonably expect when joining a gaming platform.
phfun does not sell, rent, or trade your personal information to unaffiliated third parties for any commercial purpose. We may share your data with trusted service providers who help us operate the platform — such as payment processors, identity verification partners, and fraud prevention services — but only to the extent necessary and under strict confidentiality agreements. These partners are required to handle your data in accordance with applicable data protection standards and may not use it for their own purposes. In some cases, we may also be legally required to disclose your information to government authorities or regulatory bodies in the Philippines if mandated by law. Outside of these specific circumstances, your personal data stays within the phfun ecosystem and is not disclosed to any outside party without your knowledge.
All personal data collected by phfun is stored on secure servers with industry-standard encryption and access controls in place. We use a combination of technical and organisational measures — including firewalls, secure socket layer (SSL) technology, and restricted staff access — to protect your information from unauthorised access, loss, or misuse. Your account password is stored in an encrypted format, and we strongly encourage you to use a unique, strong password and to never share your login credentials with anyone. While we work hard to protect your data, please be aware that no method of electronic storage or transmission over the internet is completely risk-free. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by applicable law.
phfun retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations. Transaction records and identity verification documents may be kept for a minimum period required under Philippine gaming and financial regulations, even after you close your account. Once the retention period has passed and there is no longer a legal basis to hold your information, we will securely delete or anonymise your data so it can no longer be linked back to you. If you wish to request the deletion of your data before the standard retention period ends, you may contact our support team — we will assess your request against any outstanding legal obligations and respond within a reasonable timeframe. We will always be transparent with you about why we need to keep certain data and for how long.
As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data in circumstances where we no longer have a lawful reason to keep it. You also have the right to object to certain types of data processing and to withdraw any consent you previously gave us at any time — though this will not affect the lawfulness of processing that took place before your withdrawal. To exercise any of these rights, simply get in touch with our support team and we will guide you through the process. We aim to respond to all data-related requests within 30 days, and we will always explain clearly if there is a reason why we are unable to fulfil a particular request. Your data rights matter to us, and we are committed to handling every request with care and transparency.
phfun may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make significant changes, we will post the revised policy on this page with an updated effective date and notify registered players via their registered email address or an in-platform notice. We encourage you to review this page periodically so you are always informed about how your data is being handled. Your continued use of the platform following any updates constitutes your acceptance of the revised Privacy Policy. If you have any questions about this policy or how your data is used, please visit our FAQ page or check the Terms and Conditions for more context.
For further questions about data privacy or to submit a data access request, visit our FAQ or review our Responsible Gaming page for related player protection information.
We built phfun with Filipino players in mind — a safe, secure, and transparent platform where your data is always handled with respect. Ready to get started?